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At Hft, we're firm believers in working in partnership with the relatives of the people we support.  We recognise the central role you play in your family member's life and how yours is an important and lifelong relationship, which is why 'Families and other Partnerships' is one of the key segments of our Fusion Model of Support.

We also know that good communication is critical to ensuring a positive relationship between you and Hft; you're likely to want to take a deep interest in what is happening at Hft, because you care about your relative - we want to ensure that you're kept informed and know where to go or who to speak to when you have a question or request.

That's why we're building this 'Families-only' section on our website. It's currently a work in progress, but we'll be adding more content and pages over the coming months so do check back regularly to see how it's developing.  And if you have any ideas for new sections, or resources you'd be interested in seeing, we'd love to hear from you. Just click the box to the right to send us an email.

  • Image of a person supported by Hft

    What's going on at Hft?

    We know you care about what happens at Hft and we believe it is essential to keep you informed about things that affect you and your relative’s support. See the latest news from in and around Hft.

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    Family welcome pack

    Access and download the latest ‘About Hft’ information sheets, providing you with everything you need to know about Hft, its services and values.

  • Commitment to Partnership image

    Commitment to Partnership

    Find out about our Commitment to Partnership with relatives and close friends of the people we support which outlines ways of working to get the best out of our partnership with you.

  • Get involved and stay up to date

    Get involved

    Find out more about our communication channels and the range of ways that you can get involved and stay up to date.

  • Image from the Hft AGM and Family Information Day

    Family events

    Find out about recent and forthcoming events for Hft families, from events held locally, to conferences and our annual AGM & Family Information Day.

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    Operational Standards

    Access our Operational Standards for more information on the way we run our services and the guidelines our staff are expected to follow. Please note, access to the Hft Ops Standards is restricted to family members. If you do not have a login, please email

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If you're a family member and would like to find out more about Hft, or sign up to receive regular communications...

Sign up to stay up to date

Subscribe to our family communications channels, from newsletters and Family E-Updates to our Family Focus Forum.