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Relief Support Workers - Cambridgeshire
Relief Support Workers - Cambridgeshire

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Relief Support Workers - Cambridgeshire

Hft Cambridge
£7.20 per hour aged 21 and over or £7.01 between the ages of 18-20 (plus 12.07% payment in lieu of holidays)
Closing Date
Job type
Casual Support Worker
Casual / Flexi

Relief Support Worker

Hours: Various hours available

Salary: £7.20 per hour (plus 12.07% payment in lieu of holidays)

We are currently looking for Relief Workers to join our friendly teams within the Cambridgeshire service in Eaton Ford

Where appropriate, Hft hourly rates will increase in accordance with the National Minimum Wage and National Living Wage as from April 2017

Covering leave, training and sickness within our supported living services, with hours that fit in with life's other commitments; this is an ideal way of discovering if this is the career for you.

Working as a Relief Worker at Hft you get to work in a varied and rewarding role and get to make a real difference to people's everyday lives. You will help people to have fun doing the things that they love to do.

No experience is necessary as having the right values and attitudes is more important and we provide a full induction and training opportunities.

The purpose of the role is to give the highest possible standards of support to individuals with moderate to severe learning disabilities, in all aspects of their daily lives.

We operate a shift system which includes split-shifts, evenings, weekends, bank holidays and occasional sleep-in duties. Various hours – early days and late shifts are available.

You may also be required to accompany people we support on their holidays. For bank holidays and sleep- in duties, enhanced payments are applied to your hourly rate.

A full UK Driving Licence is desirable but not essential.

To apply, click on the button at the bottom of this page, or for further information please call our Administration Department on 01462 850022.

Closing and interview date: This is an ongoing recruitment process.  Applicants will be invited to interview as they are shortlisted. 

If you do not hear from us within 4 weeks after the closing date your application has not been successful on this occasion.

Hft's usual terms and conditions apply.

Hft is committed to equal opportunities and welcomes applications from all sections of the community.

Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Job Description: Relief Worker

As a Worker for Hft you will be requested to cover shifts on an ad hoc basis. You are not an employee of Hft and remain a 'Worker' for the duration of each

individual contract you undertake for Hft. Whilst carrying out work for Hft you are expected to comply with the following duties at all times.


You will report to the Operational Manager, Service Manager, Senior Support Worker or Senior Supported Living Worker and they will inform you of your specific areas of work and responsibilities.

One to one meetings

You will be invited to attend one-on-one meetings with the Operation Manager, Service Manager, Senior Support Worker or Senior Supported Living Worker. You may also be invited to join a group meeting with the staff team.

Purpose of the Job

To work within Hft's Vision and Mission, values, Worker Guidelines and Relief Workers' Handbook, to assist in the creation of an environment in which all individuals receive the highest possible standards of support.

Main Duties and Responsibilities

You must carry out all duties and responsibilities to the appropriate statutory requirements and internal guidelines

Support for Individuals

You will need to:

  • Offer the highest levels of support to individuals at all times
  • Promote the well-being and general health of individuals and help create surroundings in which the individual feels secure
  • Contribute to the individual you work with and their general development. This will include the personal, social, occupational and leisure development
  • Provide emotional and practical support for individuals for everyday issues, and when individuals are faced with difficult decisions or experiences
  • Assist and/or support individuals with all aspects of their financial management as required, eg paying bills, claiming benefits, purchasing clothes, presents etc
  • Support individuals with their household work
  • Prompt or assist individuals in aspects of personal care with sensitivity, respect and dignity, where necessary and as required by their condition, culture and wishes
  • Undertake sleep-in duties or waking night duties on the premises, when required
  • Act as secondary person when accompanying individuals on holiday, when required


  • Understand the principals and systems of communication between individuals and their parents, relatives and friends
  • Start, reply and maintain contact with other professionals or agencies


  • Complete all records and carry out appropriate general administration duties as required
  • Know and work within relevant legislation, eg Health and Safety at Work Act
  • Prepare for and participate in one-to-to meetings, review meetings and other meetings you may be invited to
  • Have a duty to adhere to the Relief Workers' Handbook, Hft's Information and Guidance for Relief Workers document, Health and Safety policies, standards and guidelines at all times
  • Undertake all training as required
  • Maintain the confidentiality of all information about individuals at all times
  • Undertake such other duties as appropriate..

Person Specification: Relief Support Worker

As a Relief Worker for Hft you will be requested to cover shifts on an ad hoc basis. You are not an employee of Hft and remain a 'Worker' for the duration of each individual contract you undertake for Hft. Hft will give you an induction, support and training in the role of Relief Worker, but listed below are some key qualities that you should already have.

What you need to be a Relief Worker:

Must Haves:

  • a good standard of written and spoken English
  • the ability to maintain records accurately
  • the ability to communicate effectively
  • numerical skills – in order to keep records and provide advice to people about their money
  • basic IT skills
  • the ability to support people in a respectful way and in line with Hft's values
  • the ability to work on your own and as part of a team
  • self-motivation
  • patience, reliability and trustworthiness

Nice to Haves:

  • an understanding of health and safety and hygiene issues in the home
  • a Diploma in Health and Social Care at level 2 or level 3
  • an ability to do household tasks
  • a full UK driving licence and willingness to drive Hft vehicles, as and when required