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Support Workers - Launceston, Cornwall
Support Workers - Launceston, Cornwall

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Support Workers - Launceston, Cornwall

Hft Cornwall
£7.66 - £8.12 per hour (dependent on successful completion of probation and Health & Social Care Diploma/NVQ Level 2)
Closing Date
Job type
Support Workers
Various hours

Support Workers

Location: based in the Launceston area, Cornwall

Hours: part and full-time opportunities available (16 - 37.5 hours)

Salary: £7.66 - £8.12 per hour (dependent on successful completion of probation and Health and Social Care Diploma/NVQ Level 2)

As a Support Worker you will be working to our philosophy of Person Centered Active Support, empowering adults with learning disabilities and complex needs in a huge range of everyday tasks and leisure activities including making choices and leading fulfilling independent lives.

You will be required to work varied flexible hours including evening and weekends. You will be required to drive Hft vehicles.

Hft offer 20 days holiday rising to 25 days after the first year, plus eight customary days, (both pro rata) a contributory pension scheme and full training and support.

To apply, click on the button at the bottom of this page.

To find out more, please contact Glen Coombes (Registered Cluster Manager) 07899 923534 or the Wadebridge admin office on 01208 815614.

Closing date: Sunday 2 July 2017

Interview / Assessment Centre Date: To be confirmed


If you do not hear from us within 4 weeks after the closing date your application has not been successful on this occasion.

Hft's usual terms and conditions apply.

Hft is committed to equal opportunities and welcomes applications from all sections of the community.

Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Job Description - Support Worker 

Department: Operations

Where you will be working: Launceston

Reports to: Registered Cluster Manager, Senior Support Worker

This job is important because:

You will enable the people we support to lead fulfilling lives based upon their personal support needs. You need to work to the standards set internally (by Hft) and externally (for example, by the Care Quality Commission), doing all you can to make sure that the people we support and your colleagues come to no harm and that the people we support are satisfied with the level of support they receive. You will achieve this by communicating with individuals and by following the underpinning principles of Person Centred Active Support (PCAS):

  • Making sure that you support people to be as involved as possible in every moment of their lives.
  • Offering people opportunities to be involved as often as possible, in the way that best suits them, e.g. as little or as much as they like.
  • Offering 'just enough' support to ensure people succeed.
  • Ensuring that people you support make as many choices as possible, so they remain in control.

As we provide 24/7 support you need to be able to work shifts, including weekends, some nights and Bank Holidays. You will also be required to accompany people we support on holidays and attend training courses and other activities.

Main Duties:

  1. Support people with learning disabilities to the highest standard and in line with their support plan, cultural needs and wishes.
  2. Support people with personal care if required, which may include toileting and bathing, in line with their support plan.
  3. Support and encourage people to make choices and life decisions in line with the Mental Capacity Act requirements.
  4. Assist and encourage people to engage in everyday home, social, leisure and work activities, according to the individual's choice.
  5. Support people with their health needs as required, e.g. taking medication and attending doctor's appointments.
  6. Keep accurate and up to date records.
  7. Support people with their finances, where necessary, and in line with Hft guidelines
  8. Promote health, safety and well-being of the people we support.
  9. Work positively with colleagues, families and external organisations and professionals.
  10. Look for opportunities to use Personalised Technology to increase people's independence.
  11. Maintain confidentiality at all times.
  12. Improve the support provided by discussing any new ideas.
  13. Participate in learning and development opportunities as required.
  14. Undertake any other duties as appropriate.

Person Specification - Support Worker

These are the qualities and behaviours that Hft support staff must have. The first four areas are standard across Hft, the final, person-centred area is to suit the particular service, and the people it supports for this particular vacancy;

Communication – we need people who

  • Like being around people.
  • Value input from others.
  • Are good listeners.
  • Are willing to try new approaches.
  • Are able to communicate using a range of methods.
  • Communicate openly with people.
  • Articulate views with passion and understanding.
  • Speak clearly using positive, simple, straight forward language.
  • Articulate how they feel.

Respect – we need people who

  • Value the views of others.
  • Are kind and thoughtful to others.
  • Have a positive outlook.
  • Are tolerant of people who have different views.
  • See the person first not the disability.
  • Respect others point of view.
  • Are well-mannered and polite to everyone they come into contact with.
  • Tackle issues with a positive frame of mind.
  • Work at a pace comfortable to the person they are supporting.

Cares About – we need people who

  • Have a desire to be part of the social care world.
  • Are enthusiastic about supporting people.
  • Are patient with people.
  • Behave in a person centred way.
  • Are interested in the people they support.

Creative Thinking – we need people who

  • Have a 'can do' attitude.
  • Think imaginatively.
  • Communicate positively with people using a range of methods.
  • Are enthusiastic.
  • Use their initiative.
  • Present themselves confidently.
  • Freely express their views and asks questions.

Person Centred 'must haves' – we need people who

  • Support creatively and have a flexible support style which enables each person to achieve
  • See the person first and foremost and to support with compassion and sensitivity
  • Respond to the changing needs of each shift
  • Are flexible with regards to working hours
  • Are willing to attend training as and when required.
  • Are enthusiastic for social activities and are willing to support the person's hobbies and interests
  • Have the ability to manage time and meet deadlines
  • Have the ability to motivate others to achieve tasks
  • Are able to support people on holidays or short breaks